Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant – GBV CM for our operations in Hudet Filed Office.
Overall purpose of the role
Under the supervision of the Protection Officer and ERPM, the Protection Assistant supports the delivery of protection case management (CM) services in line with DRC SOPs and international standards. The Assistant conducts identification and assessment of individuals at risk, develops case action plans with guidance, facilitates referrals, conducts follow-up, and ensures safe and confidential documentation of cases. The position contributes to providing timely, quality, and survivor-centered protection assistance, including Cash for Protection/Individual Protection Assistance (IPA).
Your main duties and responsibilities will be:
- Conduct identification and safe referral of individuals with protection concerns through field visits, community structures, and service providers.
- Carry out protection assessments under the supervision of the Protection Officer.
- Support development and updating of case action plans with close guidance from the supervisor.
- Implement agreed activities and conduct regular follow-up calls/visits to monitor progress.
- Provide Psychological First Aid (PFA) to individuals in distress when required.
- Support case closure following completion of interventions and supervisor approval.
- Refer cases to internal and external services upon client consent, following DRC and inter-agency referral protocols.
- Complete referral forms, update referral tracking sheets, and ensure feedback from receiving agencies.
- Maintain functional working relationships with community focal points and service providers.
- Complete all Case Management forms accurately and in a timely manner.
- Maintain confidential, well-organized case files (hard and soft copies) aligned with DRC data protection standards.
- Support the Protection Officer in ensuring quality and completeness of documentation.
- Report complex or high-risk cases immediately to the supervisor
- Identify individuals who may qualify for Cash for Protection/IPA and flag them to the Protection Officer.
- Support the completion of IPA request forms in line with case action plans.
- Conduct post-distribution follow-up and outcome monitoring to assess the effectiveness of assistance.
Experience and technical competencies:
- Experience working with vulnerable groups, IDPs, or in community-based programs preferred.
- Basic understanding of protection principles and humanitarian standards.
- Strong interpersonal, communication, and listening skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Basic computer literacy (MS Office, data entry).
- Experience in case management or GBV/PSS support is an added advantage.
EDUCATION: (include certificates, licenses, etc.)
- High school diploma or equivalent; additional training or certificate in human services or related field is preferred.
LANGUAGE: (indicate Fluency level)
- Proficient of English language
- Proficiency in Afaan Oromo and Somali.
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 7 Months
Contract Type: National Contract
Band: I2 – Non-Management
Number Of Positions required: 3
Designation of Duty Station: Hudet, Somali
Start date: ASAP
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: Dec 16, 2025
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gendergap.
Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics
We strongly encourage female candidates to apply for the position!
We encourage only qualified Ethiopian Nations to apply. DRC considers all applicants based on merit.
Working at DRC
Help applying
DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.