Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC Syria
DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods, and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our six Community Centers.
About the job
Under the supervision of the Protection Monitoring (ProMo) Officer and line-management of the Protection Team Leader (TL), the Protection Monitoring Assistant is responsible for supporting the timely identification of urgent protection risks and issues affecting target communities as per the Protection Analytical Framework (PAF), and effective implementation of protection monitoring activities in Homs and Hama governorates.
Duties and Responsibilities:
Responsibilities:
Protection Monitoring
• Undertake field monitoring missions to the identified locations and collect protection information as per the Protection Analytical Framework (PAF) on a regular basis.
• Under the supervision of the ProMo Officer, facilitate key informant interviews, household interviews and focus group discussions with Internally Displaced Persons (IDPs), refugees, returnees, migrants, and host community members.
• Ensure the data is collected according do DRC ProMo SOPs and in line with Protection Information Management (PIM) and protection principles, observing data protection SOPs.
• Directly upload protection data into mobile devices through KoBo app to produce clear protection-focused reports and follow-up on identified protection-related issues.
• Maintain up to date and in-depth understanding of community dynamics in the monitored locations.
• During ProMo activities, identify protection needs/risks affecting individuals, households and groups, and conduct internal and external referrals to appropriate service providers in line with Inter Agency Minimum Standards and DRC Safe Referrals SOPs.
• Collect information to regularly update service mapping and referral pathways in collaboration with the ProMo Officer and the Protection Team Leader.
• Contribute to testing, data cleaning, and regular debriefing with the ProMo Officer and Protection Team Leader.
• Under the supervision and guidance of the ProMo Officer, conduct Rapid Protection Assessment following community alerts and in coordination with the sub-national protection sector coordination.
• Provide psychological first aid to individuals in distress and facing protection risks.
Planning and reporting
• Support the ProMo Officer and Protection Team Leader with drafting and updating regular PIM reports including utilizing digital data collection systems.
• Support the ProMo Officer with the preparation and submission of weekly and monthly work plans in a timely manner.
• Participate in weekly meetings with team to address any issues and set team plans.
• Collaborate with the MEAL teams in carrying out monitoring, evaluation, and feedback activities within the target locations.
Coordination and representation
• Develop and maintain effective working relationships with relevant stakeholders including partner agencies, community leaders and service providers to ensure active coordination, collaboration, and information dissemination.
• Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy.
Other
• Any other duties relating to the nature of the job as directed by the ProMo Officer or Protection Team Leader.
• Maintain positive work relationships within the team and promote team-building efforts in coordination with the Protection Team Leader.
• Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination.
• Must treat all partners and beneficiaries with dignity and respect.
• Participate actively in training when provided, including on PIM, the digital system, and other relevant topics.
• Conduct duties in accordance DRC Code of Conduct, Safeguarding policies and DRC Syria Safety procedures.
Experience and Technical Competencies:
• At least 2 years of experience in protection services, protection monitoring, data collection or relevant humanitarian action.
• Knowledge of protection information management (PIM), Kobo Toolbox, data collection methodologies, referral pathways and service mapping.
• Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times.
• Good written and oral communication skills, effective in representation and liaison with external parties.
• Ability to organize work, meet deadlines, work independently and prioritize work under pressure.
• Ability to coordinate multiple tasks and maintain attention to detail.
• Good interpersonal and problem-solving skills, creativity and flexibility.
• Willing to collaborate with and support people from diverse backgrounds including different ethnic groups and religions.
• Demonstrated interest in humanitarian work and supporting people effected by conflict.
Education:
Bachelor/Degree in Social work, Human Rights, Counseling, Psychology, or closely related field.
Languages:
• English, Working knowledge of it.
• Arabic, Fluent, reading and writing
In this position, you are expected to demonstrate DRC’ five core competencies:
• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.
We offer:
Contract length: 6 months
Level: Non-Management – I2
Location: Homs - Syria
Expected Start date: as soon as possible
Application process:
Application process:
Interested? Then apply for this position here: Protection Monitoring Assistant *2 - Application Form
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV-only applications will not be considered.
Applications close: 20 APR 2025
Need further information?
For further information about the Danish Refugee Council, please consult our website www.drc.org
Working at DRC
Help applying
DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 40 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of around 8000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.