Protection Specialist– Case Management
About the job
The Protection Specialist - case management is responsible for the technical oversight, management, and quality assurance of Gender-Based Violence (GBV) and Child Protection (CP) programming portfolio in the project implementation areas funded by ECHO. The role includes developing and implementing strategies, tools, supervision and capacity-building initiatives to ensure the delivery of high-quality and evidence-based protection prevention and response protection interventions. The position might also be assigned to other DRC field operation contributes to advancing GBV and CP case management, promoting sustainable solutions, and enhancing capacity-building efforts for DRC, partners and stakeholders on case management.
Your main duties and responsibilities will be:
Technical support and capacity building
- Provide daily technical support and guidance to field-based protection teams on GBV and CP interventions (covering case management, MHPSS, cash for protection assistance, community-based protection), including the development of tools, guidelines, and guidance on complex cases.
- Ensure adherence to GBV and child protection best practices, international standards, and DRC’s and local partners policies.
- Conduct protection capacity assessments of partners and design and implement tailored technical capacity-building plans to DRC and local partners.
- Develop and implement capacity-development initiatives (formal training, coaching, and mentoring for staff and local partners), in line with global case management supervision minimum standards.
- Conduct field visits (minimum 2 days per week) to ensure quality implementation by DRC teams and implementing partners, ensuring compliance with international and DRC standards through technical oversight and spot checks.
- Provide technical support on protection mainstreaming across other sectors
- Oversee the integration of gender equality frameworks into programming and monitor progress.
- Ensure strong information management (GBVIMS, CPIMS, activity info RIMS, etc.) for reporting and accountability.
- Collaborate with MEAL to develop ethical and safe monitoring and evaluation tools (qualitative and quantitative).
- Document and disseminate good practices, lessons learned, and MEAL aspects of programming.
Programme development, management and reporting
- Provide technical input and quality assurance for proposal development, ensuring GBV and CP priorities are represented.
- Lead on the development of programmatic adjustments and innovation in line with global guidance and needs.
- Ensure donor compliance, timely spending, and the achievement of program goals in collaboration with field teams.
- Contribute to narrative and financial reporting, ensuring alignment with global and donor requirements.
External representation and coordination
- Represent DRC/implementing partner at sub-national protection working groups (GBV-WG, CP-WG, Case Management Task Force, etc) and other fora as required, in coordination with the Protection Manager;
- Strengthen relationships with key stakeholders, including INGOs, local partners, and national authorities.
- Organize workshops and events to enhance donor engagement and showcase programmatic achievements.
- Collaborate with country programme management teams to align strategies and share best practices.
- Support identification and development of strategic partnerships on protection
About you
- Minimum 3 years of professional experience in the protection sector, preferably in humanitarian settings.
- Advanced understanding and experience in GBV and CP programming, including case management, psychosocial support, and risk mitigation.
- Proven experience in capacity building of local partners and technical and supervision support to humanitarian actors.
- Familiarity with protection information management systems, including GBVIMS.
- Strong experience in proposal development, program design, and donor reporting.
- Demonstrated understanding of gender equality and intersectional approaches in humanitarian programming.
- Experience implementing integrated programming across sectors is an asset
EDUCATION: (include certificates, licenses, etc.)
- University degree or Master’s degree in Social Sciences, Human Rights, Psychology, Law, or related fields
LANGUAGE: (indicate fluency level)
- Excellent skills in speaking, reading and writing English, and Tigrigna
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: up to 31 Dec 2025
Required Employee: 1
Band: G – Non-Management
Designation of Duty Station: Shire, Tigray
Start date: Soonest possible
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees; please refer to drc.ngo under Vacancies.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 21st April 2025
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Working at DRC
Help applying
DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 40 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of around 8000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.